House Rules


 

Respecting the facilities

 
  • Out of courtesy to performers and other customers we ask that mobile devices be switched off during all events and screenings. 

  • Only food purchased from Wyeside is permitted in the venue. Customers who bring outside food, will be asked to leave this in the box office until they leave. 

  • Please do not put feet on the seats or allow small children to jump on the seats. 

  • Please be quiet during screenings, customers causing a disturbance will be asked to leave.

  • No recording of events in Wyeside is permitted. In some cases this is a criminal offence and may incur a fine. 

  • Abusive or threatening behaviour towards our staff and volunteers will not be tolerated.  

 
  • We reserve the right to refuse alcohol and/or sale of tickets for certificated shows if adequate proof of age is not presented. 

  • Management reserves the right to amend or cancel the advertised programme. We advise all customers to refer to the website as the most up-to-date source of information.

  • Latecomers may be asked to wait until intermission before being allowed entry to a Live Performance. 

  • If customers experience an issue during an event (for example disturbance from another customer, difficulty hearing, etc) we ask that they seek out a member of staff before the end of the event, as we often cannot address these issues once an event has concluded. 

  • Children under the age of 12 must be accompanied by an adult (aged 18 & over)